FAQs


  • What are the shipping options? 
    • Our shipping options depends on the price of the orders.
    • Standard Shipping 1 cost $2.95 if the amount is $20 and below.
    • Standard Shipping 2 cost $3.95 if the amount is $20 and above.
  • When will I receive my order?
    • Expected delivery time may vary depending on the location of the customer. It may take up to 2-4 weeks when shipping inside the United States and 3-5 weeks for International delivery.
  • What do I do if I never received my order?
    • Please send us an email at support@armcandy.store to assist you with further actions relating to your issue.
  • What do I do if I received a defective order?
    • If the product is defected or is different from the description stated, please let us know at support@armcandy.store so we can send you a refund.
  • How do I make changes to an order I’ve already placed?
    • If you would like to make changes to an order that was already placed, please contact us within 2 days at most to inform us about the changes that has been made. We will try our best to assist you with the issue.
  • How do I contact your company if my question isn’t answered here?
    • If you have further questions that cannot be answered in this page, please go to the Contact Us page and send us a message so we can solve specific issues that you may be having.